We Published an Academic Paper in International Journal of Management & Entrepreneurship Research
Mr. Leo Tong, managing director of Capital Delight Inc, published an academic paper of hospitality management in International Journal of Management and Entrepreneurship Research. The research title is “Restoring Guest’s Confidence by Delivering True Hospitality During COVID-19 Pandemic. Case of InterContinental Zhuhai Hotel, IHG.” Dr. Ming Kwan and I investigated how to lead and deliver true hospitality to guests during the pandemic.
Reference: Kwan, M., & Tong, T. (2022), Restoring Guest’s Confidence by Delivering True Hospitality During COVID-19 Pandemic. Case of InterContinental Zhuhai Hotel, IHG. International Journal of Management & Entrepreneurship Research, Vol.4, Issue 12, pp.514-528, ISSN 2664-3588, ISSN 2664-3596.